FAQs
Welcome to the FAQ section. Here, you’ll find answers to the most common questions about our logo and brand identity design process — how we work, what to expect, and how we help you build a brand that lasts.
Most projects are completed within 2–6 weeks, depending on scope and feedback rounds.
Each phase — discovery, concept development, refinement, and delivery — is carefully structured to ensure precision and clarity from start to finish.
Every Keystone Identity project includes:
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A primary logo and supporting logo variations
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Color palette and typography system
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Brand usage guidelines
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Final files in multiple formats (vector + print + digital)
Add-on options like stationery, signage mockups, and social media branding are also available.
While those industries are our specialty, we collaborate with any business that values design built on strategy, structure, and craftsmanship.
Our approach adapts to the needs of forward-thinking brands who appreciate strong visual foundations.
We follow a proven, four-stage process designed for clarity and results:
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Discovery – Understand your vision, audience, and business goals.
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Concept Development – Explore multiple strategic directions.
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Refinement – Polish the chosen concept with your feedback.
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Delivery – Provide final assets, usage guide, and long-term brand support.
This ensures every design stands on solid ground — just like great architecture.
Absolutely, I offer consultation where you can get detailed feedback on your logo and ask any questions you may have.
Every project is unique. Pricing typically starts at $1,500–$6,500 USD, based on project scope and deliverables.
We’ll provide a clear proposal after understanding your goals — no surprises, no hidden fees.
Absolutely. Once the project is complete and the final payment is received, you retain full ownership of your logo and brand files.
Keystone Identity may only showcase the work for portfolio or educational purposes.
Yes. Many clients extend their identity into business cards, signage, pitch decks, and digital templates.
We call these “Add-On Design Services” — available anytime, even after your main identity project is complete.
Simply reach out via the Let’s Collaborate form or email directly. We’ll review your goals and share the next steps to move the project forward — clear, simple, and pressure-free.
If you have additional questions or can’t find the information you need, please contact us via the contact form or email, and we’ll be happy to help.
I accept payments through PayPal and Payoneer. Details will be provided in the project proposal.
A 50% advance payment is required to start your project. The remaining balance is due upon finalizing the design. This ensures transparency and allows us to fully dedicate ourselves to creating a design that exceeds your expectations.
Refunds are not provided once the design process has commenced. If a refund is requested before work begins, it will be subject to review and approval.
Yes I can discuss signing NDAs for projects with specific confidentiality requirements. Please let us know your needs.
By default, completed projects may be showcased in my portfolio. However, client privacy is important, and I can discuss confidentiality options upon request.
If you can't find the answer you're looking for in our FAQs:
Please feel free to reach out to us directly! You can use the contact form on our website or send us an email at logo@keystoneidentity.com. We're here to help and address any questions or concerns you may have.
If my work aligns with your vision, and you value design built on trust, precision, and integrity
let’s create something enduring together.
At Keystone Identity, I believe in genuine partnerships where strategic thinking meets creative craftsmanship.
I look forward to connecting and building a foundation your brand can stand on.
Let’s get started.